Unlock new sources of revenue and increase operational efficiencies
BlackSwan’s ELEMENT of Insurance™ transforms the entire reinsurance value chain – from risk analysis and product development to marketing and claims processing – using Composite AI technologies. The application automates customer interactions and data entry during onboarding while standardising the information obtained from insurers.
Knowledge graphs build comprehensive profiles of insurers and other relevant entities with information gathered during onboarding and data extracted from public sources. AI models enabled by natural language processing and machine learning algorithms analyse this information to derive risk scores, tailor product offers and quotes, and discover emerging underwriting risks.
Why BlackSwan?
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360-Degree Customer View
Achieve a comprehensive and evolving visual representation of all relevant customer information, including financials, social media engagement, threat intelligence, and compliance information.
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Advanced Risk Assessment
Correlate and analyse all risk-related information while leveraging predictive AI models to automatically generate risk-related insights on clients and markets based on a set of attributes and events, and produce risk scores for customers.
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Robust Case Management
Track customer interactions, transactions, policy recommendations, and relevant external changes via agent dashboards, while receiving alerts of changes in key customer attributes for up-sale and cross-sale.
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Success Stories
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- A world-leading reinsurance company utilises ELEMENT of Insurance to improve its customer journey by streamlining customer onboarding, creating a detailed network of customer entity attributes, and personalising product offers. Learn More
By continuously monitoring cyber events, and understanding the risks associated with existing and potential clientele, this application quantifies cyber risk, potential attack vectors, and offers mitigation plans
Detecting and quantifying different aspects of risk related to an enterprise operation, recommending policies for risk mitigation, and promoting offerings to address them.