Revenue & Customs

Implement effective collection services with personalised interactions and transparency

BlackSwan’s ELEMENT of Public Sector™ enables better targeted interactions with citizens which help to encourage on-time payments. Case dashboards and data visualisation features, combined with military-grade security, facilitate collaboration with other government departments and agencies. Overall, the application optimises collection efforts and significantly improves department efficiency.

Our award-winning knowledge graphs represent information about taxpayers and their associates in a conceptual map, while enriching profiles with data from other external sources. Machine learning and deep learning algorithms assess entities (people, organisations, etc.) to verify whether they qualify for tax-exempt status, while providing transparency as to how the model functions.

Why BlackSwan?

• • Algorithmic Tax Enforcement

    Identify tax collection opportunities, prioritise focus areas for audits, and detect tax fraud by using AI algorithms to uncover patterns and identify tax returns likely to result in a change to taxpayers’ liability.

     

• • Smart Taxpayer Guidance

    Guide taxpayers intelligently through the tax filing process while detecting unintentional filing mistakes in real time to maximise error-free submissions, and issue reminders to entities that are yet to file.

     

• • Customs Declarations Verification

    Detect suspicious documentation by examining all documents filed by an entity over an extended period of time. AI algorithms help to detect forgery or other illicit behavioural patterns associated with the information. 

     

  • Efficient Data Collection

    Enrich filings with publicly available information and historical records. Categorise correspondence using natural language processing and contextual analytics to allow tax collection staff to batch together and process inquiries by response type.