Improving Customer Journey

VALUE PROPOSITION
The company was unable to leverage its data assets to enhance customer journey, create personalised offerings, and drive revenue growth per visitor
Despite an increase in park guests, the impact of intense competition was eroding guest satisfaction ratings
Neither the existing IT infrastructure nor other, alternative solutions were able to meet functional, scalability, time and budget requirements
BlackSwan Technologies is a SaaS Product company. Its Flagship product ELEMENT is a cognitive operating system that enables rapid development of Enterprise AI-Driven applications. ELEMENT is the foundation that can be used by enterprises across multiple industries to build robust AI applications, tools and workflows. With hundreds of pre-configured data fetchers, analytical functions, models and user interface components, element makes heavy use of knowledge graphs and a range of Machine Learning techniques to help companies improve outcomes and reduce costs.
BlackSwan ELEMENT is trusted by some of the largest, fastest, and most innovative companies in the world.